Legal Level 3, Service Delivery Officer, Juriste Junior, Paralegal

 

To provide administrative support to project team including but not limited to review and drafting of legal documents, tracking deliverables and providing documentation control

 

Description:

Drafts and reviews corporate documentation and/or standard contracts

Translates legal documents from English to French and vice versa

Performs research and due diligence on contractual terms and conditions or other regulations

Manages a database of intellectual property

Supports team in performing administrative tasks such as filing and other documentation management activities

 

 

Degree in Law/ LLB/ Law with Management or equivalent

At least 1 year of relevant experience in general contract management, legal or procurement preferred

 

Interpersonal Relationship

-Listens actively, respects others and takes into account different points of view and integrates them

-Proactively resolves interpersonal or personal matters that could affect performance

-Demonstrates an understanding of the roles and responsibilities of team members and balances own needs and those of the team or organisation

-Develops and maintains effective relationships

Initiative

-Is aware of goals, processes and performance standards of the team

-Demonstrates a behavior based on action, sets priorities and uses time effectively

-Works independently and proposes solutions according to the requirements

-Manages work activities according to the changing priorities of the organisation

-Welcomes new or different solutions and approaches and maintains a positive and constructive attitude towards change, setbacks or stressful situations

Commitment and Collaboration

-Shares information in general while respecting the applicable procedures

-Adjusts own approach and communication according to the audience and the circumstances

-Promotes excellence and recognizes the contribution and the success of others

-Consults colleagues, partners, customers, users and other stakeholders and acts accordingly in response to their concerns

-Inspires trust by demonstrating the right attitude, such as honoring the commitments

Analysis and Innovation

-Plans and adjusts work based on a thorough knowledge of the requirements of the position and seeks clarification and guidance, whenever required

-Establishes a global perspective from information gathered from various sources

-Exercises a sound judgment and ensures to have all relevant facts before making a decision

-Has the ability to step back and review the approach

-Is able to translate general direction and guidance into concrete work activities

-Brings improvements based on solutions, approaches, products or innovative services

Values and Ethics

-Demonstrates a sense of values and ethics personally and professionally

-Discusses internal concerns with superiors or colleagues and, if necessary, uses appropriate mechanisms to seek advice or to disclose a misconduct

-Actively contributes to the well-being at the workplace and in the building of a safe, healthy and respectful work environment

-Demonstrates excellence in the delivery of services to clients and acts with transparency and fairness

Other Competencies

-Excellent level of both written and spoken English and French

-Ability to read and understand small, non-complex contracts and agreements

-Excellent organizational, communication and interpersonal skills

-Detail-oriented, flexible and able to respond to last minute changes

-Proficient in using office applications (e.g. Excel, Word, PowerPoint)


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Career Progression

Business Process Outsourcing (BPO)

The Making Of

Given the vibrant and dynamic nature of the ICT/BPO sector in Mauritius, employers report an ongoing mismatch of skills between what is required and what is readily available. One of the reasons underpinning this state of affairs, is the information asymmetry that exists at any particular point of time between the demand and supply of labour.

 

In this light, in 2013, the HRDC in collaboration with professionals in the ICT/BPO sector developed the nomenclature of job profiles. It comprised 33 job profiles under 6 sub-sectors namely BPO, Call Centre, Networking, Software Development & Web, Software Testing and Systems Design.

A number of rigorous working and validation sessions were held with representatives of the industry to constitute and finalise the job profiles.

 

The ever-changing character of ICT/BPO occupations coupled to the need to systematically provide novel information on career pathways have highlighted the need for continual and user friendliness of information provision.

 

The Career Development Stairway (CaDS) website was developed with this in mind. To this end, a working group was set up to review the job profiles and the competency matrix in line with developments of the sector and requirements of the CaDS website.

 

Team leads (members of the working group) were assigned sub-sectors and they sought the collaboration of other ICT/BPO operators for crafting the job profiles. This exercise gave rise to 63 jobs and 3 additional sub-sectors emerged.

 

Career progression was also worked out for the jobs. The revised nomenclature of job profiles was thereafter subjected to a validation workshop where the players of the industry helped to refine them. This formed the bedrock for the development of the CaDS website.

Connect

The Director
Human Resource Development Council
4th Floor
NG Tower
Ebene Cybercity
Mauritius
Tel : +230 454 4009 (PABX) 
Fax: +230 454 6220 / 454 6260
Email: cads@hrdc.intnet.mu