To manage a training and quality team to maintain and improve the Quality Management Systems in order to meet the clients’ and organisations’ needs
Description:
Plans, prioritises and organises the work and resources
Drives operational excellence across the organisation
Ensures that all departments are complying with approved procedures
Coordinates and implements improvement activities and projects
Contributes to the definition of the organisation Key Performance Indicators (KPIs)
Reports the quality and KPIs dashboard for all stakeholders
Defines the training programmes across the organization
Responsible for the development and implementation of processes and procedures
Degree in IT related field
At least 6 years of experience in a supervisory/training role in the industry