To ensure execution and compliance of processes according to client instructions, company and industry standards and ensure continuous improvement
Description:
Ensures processing of work to meet targets and/or standards for quality and training through regular audits
Ensures quality level and operational targets are met as per needs of the organisation
Designs and delivers training to new recruits and according to operational needs
Facilitates the transition and implementation of new processes/projects
Ensures continuous process and quality improvement
Provides stakeholders with regular and accurate feedback and reports
Higher School Certificate (HSC)/ Baccalauréat
At least 2 years of experience in a supervisory/training role in industry