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Systems Designer

 Systems Designer, Systems architect


To contribute to the design, the general functional specifications of the IT solutions and interfaces. To define the solutions which are most adapted to the general IT strategy and to the needs of users/customers



Performs technical analysis and detailed feasibility study

Accurately evaluates the costs of development, installation and maintenance of applications

Selects appropriate technical possibilities in the design of solutions, optimizing the balance between cost and quality

Identifies a common framework for evaluating the models with representative users

Performs prototyping

Degree or BTS in IT related field

At least 3 years of experience in IT


Interpersonal Relationship

Listens actively, respects others and takes into account different points of view and integrates them

Proactively resolves interpersonal or personal matters that could affect performance


Is aware of goals, processes and performance standards of the team

Demonstrates a behavior based on action, sets priorities and uses time effectively

Works independently and proposes solutions according to the requirements

Manages work activities according to the changing priorities of the organisation

Commitment and Collaboration

Shares information in general while respecting the applicable procedures

Adjusts own approach and communication according to the audience and the circumstances

Promotes excellence and recognizes the contribution and the success of others

Consults colleagues, partners, customers, users and other stakeholders and acts accordingly in response to their concerns

Analysis and Innovation

Plans and adjusts work based on a thorough knowledge of the requirements of the position and seeks clarification and guidance, whenever required

Establishes a global perspective from information gathered from various sources

Exercises a sound judgment and ensures to have all relevant facts before making a decision

Has the ability to step back and review the approach

Is able to translate general direction and guidance into concrete work activities

Brings improvements based on solutions, approaches, products or innovative services

Values and Ethics

Demonstrates a sense of values and ethics personally and professionally

Discusses internal concerns with superiors or colleagues and, if necessary, uses appropriate mechanisms to seek advice or to disclose a misconduct

Actively contributes to the well-being at the workplace and in the building of a safe, healthy and respectful work environment

Other Competencies

High level of creativity

Excellent communication and presentation skills

Career Progression

Systems Design


The Making Of

Given the vibrant and dynamic nature of the ICT/BPO sector in Mauritius, employers report an ongoing mismatch of skills between what is required and what is readily available. One of the reasons underpinning this state of affairs, is the information asymmetry that exists at any particular point of time between the demand and supply of labour.


In this light, in 2013, the HRDC in collaboration with professionals in the ICT/BPO sector developed the nomenclature of job profiles. It comprised 33 job profiles under 6 sub-sectors namely BPO, Call Centre, Networking, Software Development & Web, Software Testing and Systems Design.

A number of rigorous working and validation sessions were held with representatives of the industry to constitute and finalise the job profiles.


The ever-changing character of ICT/BPO occupations coupled to the need to systematically provide novel information on career pathways have highlighted the need for continual and user friendliness of information provision.


The Career Development Stairway (CaDS) website was developed with this in mind. To this end, a working group was set up to review the job profiles and the competency matrix in line with developments of the sector and requirements of the CaDS website.


Team leads (members of the working group) were assigned sub-sectors and they sought the collaboration of other ICT/BPO operators for crafting the job profiles. This exercise gave rise to 63 jobs and 3 additional sub-sectors emerged.


Career progression was also worked out for the jobs. The revised nomenclature of job profiles was thereafter subjected to a validation workshop where the players of the industry helped to refine them. This formed the bedrock for the development of the CaDS website.


The Director
Human Resource Development Council
4th Floor
NG Tower
Ebene Cybercity
Tel : +230 454 4009 (PABX) 
Fax: +230 454 6220 / 454 6260
Email: cads@hrdc.intnet.mu