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Privacy Policy

Privacy policy

The Human Resource Development Council (HRDC) is committed to protecting your privacy. We do not sell or rent to third parties any personal data you may choose to provide to us, and we take reasonable precautions to protect and secure your information.


IP Address

We use your IP address to help diagnose problems with our server and to administer our websites. Your IP address is also used to help identify you in order to improve your experience when you visit our website. We occasionally gather broad demographic data regarding visitors to our site, but we do not share your IP address with any third party.


Cookies
Cookies are small strings of text that are sent by our website to your browser and then stored by your browser on your computer's hard drive. We use cookies to keep track of where our visitors are coming from and to keep track of returning visits. This information is not used to collect any personal or contact information and is not shared with any third party.


Personally Identifiable Information

We collect personally identifiable information (e.g, name, mailing address, telephone number, and email address) from you via our website only if you voluntarily provide it to us by completing our Contact Information forms, registering for one of our programmes, or by emailing us directly. We use this information to contact you about our programmes.

In order to help protect the personally identifiable information you have provided us, we do not sell or rent any such information. We share your information only within our system or to obtain information on your behalf, such as for any missing information.

 

Security                                                                                                                                                                                           

The HRDC website has security measures in place to protect against the loss, misuse and alteration of information within our immediate control. The HRDC cannot, however, guarantee the performance or adequacy of such security measures. 


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The Making Of

Given the vibrant and dynamic nature of the ICT/BPO sector in Mauritius, employers report an ongoing mismatch of skills between what is required and what is readily available. One of the reasons underpinning this state of affairs, is the information asymmetry that exists at any particular point of time between the demand and supply of labour.

 

In this light, in 2013, the HRDC in collaboration with professionals in the ICT/BPO sector developed the nomenclature of job profiles. It comprised 33 job profiles under 6 sub-sectors namely BPO, Call Centre, Networking, Software Development & Web, Software Testing and Systems Design.

A number of rigorous working and validation sessions were held with representatives of the industry to constitute and finalise the job profiles.

 

The ever-changing character of ICT/BPO occupations coupled to the need to systematically provide novel information on career pathways have highlighted the need for continual and user friendliness of information provision.

 

The Career Development Stairway (CaDS) website was developed with this in mind. To this end, a working group was set up to review the job profiles and the competency matrix in line with developments of the sector and requirements of the CaDS website.

 

Team leads (members of the working group) were assigned sub-sectors and they sought the collaboration of other ICT/BPO operators for crafting the job profiles. This exercise gave rise to 63 jobs and 3 additional sub-sectors emerged.

 

Career progression was also worked out for the jobs. The revised nomenclature of job profiles was thereafter subjected to a validation workshop where the players of the industry helped to refine them. This formed the bedrock for the development of the CaDS website.

Connect

The Director
Human Resource Development Council
4th Floor
NG Tower
Ebene Cybercity
Mauritius
Tel : +230 454 4009 (PABX) 
Fax: +230 454 6220 / 454 6260
Email: cads@hrdc.intnet.mu